Frequently Asked Questions
Answers to common questions about MITYO coasters, shipping and gifts.
Where are MITYO coasters made?
Every MITYO coaster is designed and handcrafted in Buffalo, New York, and made in the USA.
What coaster designs do you offer?
We make Buffalo coasters (classic red, blue and white buffalo designs and vintage black-and-white Buffalo landmark photos), a Rochester High Falls coaster, and city landmark coasters for New York, Los Angeles, Chicago, Philadelphia, Washington DC, Boston, San Francisco, Dallas–Fort Worth, Houston and Atlanta. Shop all coasters.
What is the City Poster series?
City Poster coasters are original MITYO designs in a screen-print poster style, featuring landmarks and skylines such as the Empire State Building, Griffith Observatory and the Chicago River. Each comes in full color or black-and-white. See the City Poster series.
Can I buy coasters as a set?
Yes. Most designs come as a set of 4 for $25.50 (regularly $30) or as a single coaster. Shop sets of 4.
Can I mix and match designs?
Yes. Single coasters are $7.50 each, and when you add any 4 singles from our Mix & Match collection to your cart you save 15%, so you can build a set with a different city or landmark on every coaster.
What are MITYO coasters made of?
Our coasters are made of ABS plastic (acrylonitrile butadiene styrene), a durable plastic. See why ABS beats paper coasters.
How big are the coasters?
Each coaster measures 4" L x 4" W x 0.25" D.
Are the coasters dishwasher safe and heat resistant?
Our coasters are generally dishwasher safe and heat resistant.
How much is shipping?
Free First Class shipping on US orders $20+, so every set of 4 qualifies. Other USPS services are available at checkout at calculated rates.
Do you ship internationally?
Yes, we ship internationally. International orders have higher shipping fees, and free shipping on orders $20+ applies to US orders only.
How long does it take for my order to ship?
Orders ship in 3–5 business days.
Can you guarantee holiday delivery?
We can't guarantee holiday delivery dates, but we ship every order as soon as possible based on carrier availability. For holiday gifts, please order early.
Do you offer gift wrap or gift notes?
We don't currently offer gift wrap or gift notes.
Do you have a discount for new customers?
Yes. Sign up for MITYO emails and use code WELCOME10 at checkout for 10% off your first order.
Do coasters make a good gift?
They are one of our favorite gifts for housewarmings, hosts, holidays, birthdays and anyone who misses their hometown. See our gifts under $30 and gift guides.
Do you have coasters for my city?
Our city collections cover Buffalo, Rochester, New York, Los Angeles, Chicago, Philadelphia, Washington DC, Boston, San Francisco, Dallas–Fort Worth, Houston and Atlanta. Don't see yours? Email us and let us know.
Do you take custom or bulk orders?
Yes. See our corporate gift coaster 4-packs: bulk bundles start at $550 for 25 4-packs, and custom logo coasters start at 50 4-packs. For other quantities, email jkrouse@mityo.com or call or text 716-997-5094.
What is your return policy?
Please see our refund policy for details.
How do I contact MITYO?
Email jkrouse@mityo.com, call or text 716-997-5094, or visit our contact page.